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What is Plasma?
Plasma is an unstable aggregation state of high energy level. Through the input of energy, material is transformed from solid/liquid to gas, and then to a plasma state via discharge. This "fourth state of matter" contains free electrons, ions, and molecules that can break chemical bonds to improve surface adhesion.
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Frequently Asked Questions
1. What is the shipping warehouse location?
Our main shipping warehouse is strategically located to serve global markets via trusted logistics partners. We accommodate customer-preferred shipping methods or carriers for international delivery.
2. What is the production lead time?
Lead time varies based on order size. For small to medium orders (e.g., 10-20 machines), the lead time is approximately 3-4 workdays. We expedite production for tight deadlines whenever possible.
3. Can I customize my order with specific configurations?
Yes, customization is available. We can tailor machine configurations, spare parts, and accessories such as nozzles or cable lengths based on your specific industrial requirements.
4. What are the standard payment terms?
We offer flexible terms including a 50% deposit upon order confirmation and the remaining balance before shipment. Payments are typically processed via SWIFT transfer.
5. What kind of after-sales support do you provide?
We provide comprehensive support including technical assistance (video/phone), quick access to spare parts, detailed maintenance manuals, and on-site technician dispatch for critical issues.
6. How does the machine detect faults?
The system includes a multifunctional LCD interface with built-in detection for air pressure, overtemperature, and undercurrent, providing real-time alarms for abnormal operations.