We are a specialized factory producing high-quality dental chairs, intraoral cameras, and dental air compressors, all of which are CE certified.
2. What is the typical lead time for an order?
Production usually takes between two weeks to one month depending on the quantity. Specific timelines can be provided based on your sourcing requirements.
3. What does the product warranty cover?
Our dental units come with a full one-year manufacturer warranty starting from the date of delivery. It covers manufacturing defects but excludes damage from improper handling or lack of maintenance.
4. How is after-sales service and technical support handled?
We provide online technical support and consultation. For container orders, we include free spare parts to ensure immediate maintenance capability.
5. Do you guarantee the availability of spare parts?
Yes, we guarantee a continuous supply of spare parts for our dental chair units, even after the initial warranty period has expired.
6. Are the dental units suitable for both pediatric and adult use?
Yes, the TY-806 series is designed for multifunctional use, making it suitable for both adult and child patients in clinical environments.