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Frequently Asked Questions
Q1: Are you a factory or a trading company?
We are a specialized factory producing dental chairs, dental intraoral cameras, and dental air compressors, all of which are CE certified.
Q2: Where is your production facility located?
Our factory is located in Foshan City, Guangdong Province, China. It is conveniently situated near Guangzhou for easy visiting access.
Q3: What is the typical lead time for orders?
Production typically takes between two weeks to one month depending on the order quantity. Specific lead times can be discussed based on your sourcing needs.
Q4: What are the warranty terms for the dental chair unit?
We provide a full one-year manufacturer warranty starting from the date of delivery. This covers the main unit against manufacturing defects under proper maintenance.
Q5: How do you provide after-sales service and spare parts?
We offer technical support via email and online messaging. For container orders, we include free spare parts and guarantee the ongoing availability of components for maintenance.
Q6: Do your products meet international quality standards?
Yes, our dental units and equipment are manufactured to meet CE and ISO specifications, ensuring high quality and safety for clinical use.
Goldy Homes
