Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a factory specializing in the production of dental chairs, dental intraoral cameras, and dental air compressors, all of which are CE certified.
What is the typical lead time for an order?
Production time usually ranges from two weeks to one month, depending on the quantity ordered. Specific timelines can be discussed based on your requirements.
What does the warranty cover?
Our dental unit chairs come with a full one-year manufacturer warranty starting from the date of delivery. This covers manufacturing defects but excludes damage from neglect or improper handling.
How do I access after-sales service?
You can reach out to us via email or online messaging for any technical questions. We provide ongoing support and guarantee the availability of spare parts for our dental chair units.
Do you provide spare parts for international orders?
Yes, we offer free spare parts for container-sized orders and ensure a long-term supply of components even after the warranty period expires.
Goldy Homes
