❓ Frequently Asked Questions
1. Are you a manufacturer or a trading company?
We are a professional factory specializing in the production of dental chairs, dental intraoral cameras, and dental air compressors, all of which are CE certified.
2. Where is your facility located?
Our manufacturing facility is located in Foshan City, Guangdong Province, China, conveniently situated near Guangzhou for easy access.
3. What is the typical lead time for orders?
The standard production time ranges from two weeks to one month, depending on the order quantity. Specific lead times can be discussed for rush orders.
4. What does the warranty cover?
Our dental units come with a full one-year manufacturer warranty starting from the date of delivery. It covers manufacturing defects but excludes issues arising from neglect or improper maintenance.
5. How is after-sales service and spare parts handled?
We provide online technical support and email consultations. For container orders, we include free spare parts and guarantee the continued availability of replacement components for our dental units.
6. Are your products compliant with international standards?
Yes, our dental units and equipment are manufactured to meet CE and ISO specifications, ensuring high quality and safety for clinical use.
Goldy Homes
