Frequently Asked Questions
Are you a factory or trading company?
We are a factory. We produce dental chairs, dental intraoral cameras, and dental air compressors, all of which are CE certified.
Where is your factory located?
Our factory is located in Foshan City, Guangdong Province, China. We warmly welcome all clients from home and abroad to visit us.
How long is the production and lead time?
Normally, production time ranges from two weeks to one month depending on the quantity ordered. For rush orders, please contact our representatives to discuss specific needs.
What does the warranty cover?
The dental unit chair carries a full one-year manufacturer warranty. The period begins from the delivery date. Please note that warranty claims may be void due to neglect or improper handling.
How do I access after-sales service and spare parts?
You can contact us online or via email for any technical questions. We offer free spare parts for container orders and guarantee the long-term availability of spare parts for our dental chair units.
Are the products certified for international standards?
Yes, our dental equipment is manufactured to meet high-quality standards and carries CE and ISO certifications for global compliance.