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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional factory specializing in the production of dental chairs, dental intraoral cameras, and dental air compressors. All our products are CE certified.
Where is your facility located for a visit?
Our manufacturing facility is located in China. We welcome clients from all over the world to visit our production lines for inspections.
What is the expected lead time for orders?
Normally, production takes between two weeks to one month depending on the order quantity. If you have an urgent requirement, please contact our representatives to discuss a rush order.
How long is the product warranty and what does it include?
Our dental units come with a full one-year manufacturer warranty starting from the date of delivery. The warranty covers manufacturing defects but excludes damage from neglect or improper handling.
How do I receive after-sales technical support?
We provide online technical support via messaging or email. We also offer free spare parts for container-sized orders and guarantee the long-term availability of spare parts for all dental chair units.
Are your products international standard compliant?
Yes, our dental units and compressors are manufactured according to strict quality standards and hold CE and ISO certifications.
Goldy Homes
