Frequently Asked Questions
Are you a factory or a trading company?
We are a specialized factory. We manufacture dental chairs, dental intraoral cameras, and dental air compressors, all of which are CE certified.
How can I visit your facility?
Our factory is located in a major industrial hub. You can travel via the nearest international airport and take a taxi or metro directly to our site. We warmly welcome domestic and international clients.
What is the typical production lead time?
Standard production time ranges from two weeks to one month, depending on the order quantity. For urgent requirements, please contact our representatives to discuss rush order options.
What is the warranty coverage for the dental unit?
Our dental units come with a full one-year manufacturer warranty starting from the date of delivery. The warranty covers manufacturing defects but excludes issues caused by neglect or improper maintenance.
How do I access after-sales service and spare parts?
We provide online technical support and consultation. For container orders, we include a set of free spare parts. We guarantee the long-term availability of all necessary components for our dental chair units.
Do your products meet international quality standards?
Yes, all our primary equipment is manufactured according to CE and ISO specifications to ensure safety and reliability in clinical environments.