Frequently Asked Questions
Are you a direct manufacturer?
Yes, we are a specialized factory producing high-quality dental chairs, intraoral cameras, and air compressors, all of which are CE certified.
What is the typical lead time for an order?
Production typically takes between two weeks to one month, depending on the order quantity. For urgent requirements, please contact us to discuss expedited options.
What does the warranty cover?
The dental unit chair comes with a full one-year manufacturer warranty. This covers major components starting from the date of delivery, provided proper maintenance is followed.
How do you handle after-sales service?
We provide online technical support and will offer free spare parts for container-load orders. We guarantee the availability of spare parts even after the warranty period.
Is it possible to customize the chair color?
Yes, we offer a wide range of cushion color options to match your dental clinic’s interior design. Please refer to our color chart for more details.
Do your products meet international standards?
Absolutely. Our production processes and products are strictly compliant with CE and ISO standards, ensuring safety and reliability for global medical use.